Expected impact of Brexit on NI consumers
Consumer Council research which aims to ascertain public perceptions about the likely impacts of Brexit for NI consumers, particularly in relation to:
- Utilities/energy
- Transport
- Postal services
- General consumer detriment
The report includes the following recommendations:
- Given the particularly high levels of concern towards the impact of Brexit amongst
those in border areas, the Consumer Council might consider a focused information
campaign tailored for these consumers looking in particular at issues around cross
border travel, cross border postal services and energy supply. - In order to better prepare and reassure consumers, the Consumer Council might
consider further research on the likelihood and extent of price increases and, if
necessary, how households can make savings to offset these changes. - Given the preference for online and website based information, particularly among
under 35s, the Consumer Council may consider increasing the number of online
resources available on the potential impact of Brexit. These resources could focus on
‘travel information’ to correspond with the exhibited preferences of this age group. - Information delivery could be similarly tailored to consumer preference and priorities
elsewhere, for example, information seen as particularly useful by those 55 and older
could be provided via leaflets and/ or newspaper/magazine articles.





